• Diabetes Management App

    Manage your diabetes your way

    Diabetes Management App
  • Blood Sugar Monitor App

    How BlueStar can help

    Blood Sugar Monitor App
  • Diabetes App

    Easy sharing with your healthcare team

    Diabetes App
  • Understand your diabetes

    The BlueStar diabetes management app uses information you enter, such as blood glucose levels, to deliver helpful guidance, messages, educational tips, and motivation when you need it most. 

  • Guidance when you need it most

    BlueStar helps you understand your diabetes by delivering messages as you enter your blood glucose levels. You can also track medications, food, activity and sleep, all in one place. 

  • Tools to help you manage

    Learn more about your diabetes by getting answers to your questions from an expert, track hyperglycemia with our blood sugar monitor, and learn how to control sugar levels. 

3 steps & you're on your way

  • Step 1

    Get an access code from a member of your care team.

  • Step 2

    Download the BlueStar Diabetes app. 

  • Step 3

    Register and begin your BlueStar journey. 

DOWNLOAD NOW:

BlueStar Diabetes Management App Download BlueStar Diabetes Management App Download

BlueStar Customer Care

(available Monday through Friday, 8:00 am – 6:00 pm, Eastern time)

E-mail: BlueStar@welldoc.com

Phone: 1-888-611-4794

I don’t have a smart phone, can I still use BlueStar?

Yes, BlueStar is also available on the internet through a web browser.  You may access it from our website homepage at www.bluestardiabetes.com.  You may also access it directly and bookmark it here.

How do I download the BlueStar app?

The BlueStar Diabetes app can be downloaded from the iTunes store.

The BlueStar Diabetes app can be downloaded from the Google Play store.

What phones are supported?

BlueStar is supported by almost all mobile devices. You won’t be able to download BlueStar from the App Store (iPhone users) or Google Play store (android users) if your phone isn’t compatible. Microsoft mobile devices are not supported. If you find your phone is not supported, please call our customer care at 1-888-611-4794  (available Mon-Fri, 8 AM - 5PM EST).

Do I have to enter all of my medications and lab results?

BlueStar works best when you enter all the data that you have. Once you enter it, you won’t have to re-enter your medications unless you have a change to your medications. BlueStar learns from you. The more information that you give it, the better your results will be.

Why is this a prescription? Do I have to pick it up from a pharmacy?

BlueStar is the first mobile prescription therapy cleared by FDA for adults with type 2 diabetes to help improve self-management. BlueStar is required to be prescribed by a healthcare provider, similar to a medication. However, unlike a prescription for a medication, BueStar does not have to be picked up at a pharmacy to be filled. By activating BlueStar using your registration code, you have officially “picked up” your first prescription. In approximately 30 days, BlueStar will ask you if you'd like to refill in the product. By clicking "yes", you have refilled your prescription for an additional 30 days. 

How do I enter my medications in BlueStar? I need help.

For help entering your medications, you may go to the HELP section of BlueStar and view the video about "How to Enter Your Medications". Feel free to request help from a BlueStar Educator who is on our staff by going to the home screen, and looking in the carousel for the "Contact an Educator" instructions.You can provide your phone number and the best time of day to reach you, and we will have an educator reach out to assist you. You can also call customer care for help at ? 1-888-611-4794